Clair Powell

Liberal Democrat County Councillor for Bronllys Ward Learn more

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Outreach Service Chaos!

by superadmin on 17 October, 2008

The Outreach Postal service has begun in Erwood and Boughrood but already there has been a number of teething problems!

Firstly the name of the Outreach service in Boughrood which the Post Office continued to refer to as Llyswen. We all know that the Post Office is in Boughrood, even though it also serves the community of Llyswen, but this took some time for Post Office Ltd to understand! Thankfully after numerous discussions with representatives of Post Office Ltd it will now be reffered to as Boughrood Outreach Service.

For Erwood the Mobile Service is now parked behind the old Post Office. Pete (who is running the service) is very grateful to Penny and Arthur Robinson for allowing him to park there. At one time it appeared that there may be no where to park in the village!

But Boughrood service is a different story altogether!

Remember the public meetings? How many times was the issue of the possibility of a poor signal raised with the representatives of the Post Office and Post Watch? Numerous times! Only for us all to be told that Post Office Ltd and the new Outreach service will have all the equipment that was necessary and there was no need to worry.

BUT…….Low and behold come the first day of the service being introduced in Boughrood what happened? There was no signal! Which meant no one could withdraw any money!

I met with Pete, who is doing his very best to provide a excellent mobile service and he certainly isn’t to blame for this sequence of events.

I just wish that Post Office Ltd had listened to the public in the first place.

It will now be some ten weeks until a box can be put on a telephone pole in Boughrood to enable Pete to connect to a signal, by which to operate the mobile service. In the meantime Pete is using the old post office counter in Boughrood Shop which Derrick has very kindly agreed to. So it’s back to using the shop which lets face it is what we wanted to continue doing in the first place!

Come on Post Office Ltd get your act together!

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